The “3 Whats” framework helps evaluate situations by asking: What happened? to define the issue, So what? to analyze its impact, and Now what? to outline a recommended action plan.

This framework ensures clear understanding, impact assessment, and proactive next steps.

What?

What happened?
Clearly explain the event or issue you’re facing.

So what?

How does this affect you, your team, and the company?
Analyze and show the impact to our goals.

Now what?

What’s your recommended plan of action?
Propose a solution/next steps.